Our Recruitment Privacy Policy

Transat is committed to respecting your privacy and protecting your personal information

Transat A.T. Inc. and its affiliates (hereinafter “Transat”) are committed to protecting your privacy and protecting your personal information. As a recruiter, we attach particular importance to protecting the personal information that you share with us, and we strive to maintain your trust in this regard.

When you communicate with Transat as a job applicant or as a potential candidate, we need to collect some personal information about you such as your name and email address. This personal information can be submitted directly to Transat through the online application process or via professional recruiting firms.

In this privacy policy (hereinafter the “Policy”) we explain how we collect, use, and protect your personal information. This Policy applies to all personal information we process about you when you interact with us during a recruitment process. This Policy was developed to comply with the requirements of the privacy protection legislation in force.

Please refer to the “How to Contact Us” section if you have any questions, comments or requests regarding this Policy or your personal information.

Our Commitment

We have developed and implemented internal policies and procedures designed to provide adequate protection of the personal information in our possession and we review these on a regular basis.

We educate our employees about the importance of protecting personal information by providing them with training on this topic.

We take reasonable measures to ensure that our agents, mandataries, representatives, and other external organizations comply with the provisions of the privacy protection legislation in force.

We have a dedicated group of employees responsible for matters of protection of personal information and have appointed a Data Protection Officer for privacy-related issues.

What Is the Scope of Application of this Policy and Controller?

The provisions of this Policy apply to the personal information of job applicants, candidates for employment or partnership as independent contractors, and those who take part in recruiting programs or events, unless otherwise indicated when collecting such personal information.
The data controller collecting and/or processing your personal information is Transat Tours Canada Inc, an affiliate of Transat A.T. Inc.:

Transat Tours Canada inc.
300, Léo-Pariseau, Suite 600
Montréal, Québec, H2X 4C2

However, in cases where your communications were made directly with our airline carrier, Air Transat, the data controller shall be Air Transat A.T. Inc., an affiliate of Transat A.T. Inc.:

Air Transat A.T. inc.
5959, Côte-vertu
Saint-Laurent, Québec, H4S 2E6

The data controller’s representative in the European Union is:

Air Consultants France
13 Avenue du Général Leclerc
94700 Maisons Alfort, France

What Is Considered Personal Information?

Personal information is any information that identifies you or can be used to identify you. Your personal information may include, for example, your name, your date of birth or your contact details.

This information may be collected from you during any interactions you have with us or via professional recruiting firms.

What Personal Information Do We Collect?

We may collect and process the following categories of personal information:

Transat collects personal information directly from you when you apply for a position. Such personal information generally includes your:

  • name
  • address
  • contact information,
  • photographs and videos (for virtual interviews),
  • work and educational history, and
  • identity documents.

If you receive an employment offer from Transat, a background check may be conducted, and Transat may also collect data related to criminal offences and other proceedings.

Transat may also collect personal information about you from third parties, such as:

  • professional recruiting firms,
  • your references,
  • prior employers, and
  • employment background check providers.

Transat may also collect personal information about you publicly available online.

Transat may exceptionally collect personal information of a more sensitive nature relating to health and medical characteristics, such as status of infection, test results, and vaccination status, in order to address our public health and workplace safety obligations and to protect Transat and its employees, clients, and third parties.

How Do We Use Your Personal Information?

We use your personal information for the following purposes:

  • To identify and evaluate you for potential employment, as well as for future roles that may become available.
  • To build and maintain records in relation to recruitment and hiring.
  • To ensure compliance with legal requirements, including those relating to public health and workplace safety.
  • To conduct background checks.
  • To build a database and to share, to the extent permitted or requested by applicable law, data pertaining to the status of an infection, test results, and vaccination status.
  • For analytics purposes, to improve our recruitment and hiring practices.

What Is Our Legal Basis for Processing Your Information?

The legal basis for processing your information is based, in part:

  • on our legitimate business interests in evaluating your application to ensure that we recruit appropriate employees, and to evaluate and maintain the efficacy of our recruiting process more generally;
  • on the need to perform contractual and precontractual obligations relating to our potential employment relationship with you;
  • to comply with applicable laws in particular with regard to public health and workplace safety; and
  • on your consent for a specific purpose.

How Long Do We Retain Your Personal Information?

We will only keep your information for as long as we reasonably need it for the purpose it is being processed for in accordance with this Policy or in order to comply with the law.

If you accept an offer of employment with us, any relevant personal information collected during your pre-employment period will become part of your personnel records and will be retained for as long as you are employed (or under contract as an independent contractor) by Transat and for a reasonable period thereafter.

If you are not hired by Transat, we may, nevertheless, continue to retain and use your personal information for a limited period of time to consider you for potential future roles. Thereafter, we may retain only a minimal amount of your personal information to record your recruiting history.

To the extent that we have collected personal information for the specific purpose of fulfilling our legal obligations regarding public health or workplace safety, we will retain that data for the duration of those legal obligations, and afterward, a necessary amount to confirm our compliance with those obligations.

We will actively review the information we hold and either delete it securely or anonymize it, when there is no longer a legal, human resources or public health reason for it to be retained.

How Do We Keep Your Personal Information Safe?

We have implemented a combination of material, organisational and technological means to ensure the confidentiality of the personal information that we hold, to protect such information against loss or theft and to prevent any unauthorized access, transmission, reproduction, use or amendment thereof.

We use industry standard SSL (Secure Sockets Layer) encryption for the transmission of personal information on our websites. You can verify this protection by looking for the padlock symbol on many browsers. SSL allows a secure connection between your internet browser and our internet server, using a private (or secret) key to encrypt the information.

Your personal information may be accessed by recruiters and interviewers within Transat. We may use third-party recruiting software systems. We may also share your personal information with other third-party service providers that assist us in identifying and recruiting talent, administering, and evaluating pre-employment screening and testing, and improving our recruiting practices. When we share personal information with a third party, we take appropriate security measures to ensure such third party’s compliance with the undertakings and rules set forth in this policy. In addition, we require any third-party suppliers who handle your personal information to comply with data protection legislation relevant to the services they are providing.

If you are a resident of a member state of the European Economic Area (“EEA”), your personal information may be accessed and processed outside of the EEA by Transat, whose servers are located in Canada, and/or by one of our trusted third-party service providers. Except as provided for in article 49 of the General Data Protection Regulation n° 2016/679, when your personal information is transferred outside of the EEA, we require that an adequate level of protection is in place according to the data protection legislation in force.

In this respect, we specify that : (i) Canada has been recognized by the European Commission as ensuring an adequate level of protection, likewise New Zealand, Argentina, Switzerland and Israel; (ii) with regard to the transfer of data to the United States, your personal information will only be transferred to third-parties who undertook to provide guarantees as to the secure processing of personal information in accordance with the Privacy Shield recognized by the European Commission as ensuring an adequate level of protection; for additional information, please refer to the website www.privacyshield.gov; (iii) for other countries, we have ascertained that the recipients of your personal information have put in place the appropriate safeguards in order to ensure that your personal information is adequately protected, the whole in accordance with the data protection legislation in force.

How Do We Use Cookies and Tracking Technologies?

In an effort to continuously improve the quality of the services offered on Transat’s website and mobile app and to better meet your expectations, Transat may use cookies, which are text files used to identify your device when connecting to one of our services.

By accessing Transat’s website, mobile site or mobile applications and continuing to browse same after having been advised of our Cookies Policy via a notification, you acknowledge that you have read the information provided to you regarding the purpose of any process accessing, through electronic transmission, information already stored on your device (electronic communications terminal), or recording information in such device (cookies), and further acknowledge that you are aware of the means at your disposal to refuse such process. You acknowledge that the appropriate configuration of your web browser constitutes your acceptance of the implementation and use of cookies.

Our website uses cookies/advertising IDs for the purpose of advertising. This enables us to show our advertisements to visitors who are interested in our products on partner websites, apps and emails.

Re-targeting technologies use your cookies or advertising IDs and display advertisements based on your past browsing behaviour.

Please refer to our “Cookies Policy” for additional information about our use of cookies and tracking information.

Some of our online recruiting activities are hosted by third parties. When you access sites operated by these third parties, they may, consistent with our Cookies Policy, place their own cookies on your device.

Your Rights Concerning Your Personal Information

In light of the obligation to ensure the security and confidentiality of the personal information being processed, you have the right to access and rectify your personal information. You also have the right to withdraw your consent to processing of your personal information. Accessing the personal information contained in your file and rectifying such personal information is free of charge.

Accuracy and rectification of your personal information

We make every effort to keep the personal information in our possession accurate, complete, and up to date. However, you are in the best position to quickly inform us of any changes to your personal information, and we therefore ask you to inform us of any required amendments.

At any time, you may request that the appropriate corrections be made to the personal information that we hold about you. If applicable, we will forward the amended information to the third parties that have access to your personal information.

Withdrawal of consent to process personal information

When we process your information based on consent you have previously given, you may withdraw said consent at any time.

EEA residents Rights to data portability, to object, to restriction of processing and to erasure

In addition to the rights detailed above, if you reside in a member state of the EEA, you shall have the right, with regards to your personal information, to erasure, to restriction on processing, to object on legitimate grounds to processing as well as to obtain data portability, in circumstances described in the EU General Data Protection Regulation no 2016/679 (“GDPR”). A small fee may be required, upon notice from us, to cover the administrative costs of processing such requests.

You may also lodge a complaint with the competent Supervisory Authority in order to enforce your rights.

In addition, if you are a resident of France, you have the legal right to direct generally or particularly how your personal information may be used after your death.

Furthermore, when your personal information has been collected in France and you do not wish to be contacted by telephone for commercial solicitation purposes, you can register, without cost, to the list of opposition to telephone solicitations on the website www.bloctel.gouv.fr.

Please see the section “How to Contact Us” for information on the procedure for contacting us.

How to Contact Us

If you have any questions, comments or requests regarding this Policy, the exercise of your rights, or your personal information, please contact our Data Protection Officer through the following electronic form or in writing to the following address:

Transat Data Protection Officer
Tour Transat
300 Léo-Pariseau, Suite 1200
Montréal, Québec, H2X 4C2

We will attempt to process your request within thirty (30) days of receipt thereof. If we are unable to respond within this time, you will be notified.

Updating of This Policy

This Policy is subject to amendment in particular to account for the rapid evolution of the rules pertaining to protection of personal information and privacy. The present version is based on the last update dated September 27, 2023. Any new version will automatically come into effect as soon as it is published by Transat. Therefore, please visit this page regularly for any modifications.

Privacy & Policy